My process

How I turn ambiguity into product direction.

01

Understand the system

Before designing anything, I map the people, data, rules and constraints: stakeholder interviews, domain research, and time with the SMEs who know the real edge cases.

Stakeholder & SME interviews · Domain and industry research · Risk and dependency mapping

04

Design & validate

Wireframes to high fidelity, shaped by feedback from users and stakeholders where possible and pressure-tested with engineering. Progressive disclosure keeps dense screens calm. When engineering constraints or new edge cases surface, I loop back and adjust the structure rather than force the design.

Wireframes & prototypes · Usability testing · Hi-fi UI